Privacy Policy
Last updated: May 2025
1. Who We Are
Nuhara is a wellness marketplace operated by Connor Nühsmann. This policy explains how we collect and use your personal data when you use our platform at nuhara.com.
2. Data We Collect
We collect the following when you use Nuhara:
- Account information — name, email address, and profile photo, provided via Clerk authentication (Google or email sign-in)
- Listing information — service descriptions, photos, pricing, and location data provided by Practitioners
- Booking information — dates, amounts, and status of bookings
- Payment information — processed by Stripe; we never store your card number or bank details
- Usage data — pages visited and actions taken, used to improve the platform
3. How We Use Your Data
We use your data to:
- Create and manage your account
- Process bookings and payments
- Send booking confirmations, reminders, and review prompts by email
- Display your listings to other users
- Improve and troubleshoot the platform
- Comply with legal obligations
4. Third-Party Services
We use the following trusted third parties to operate Nuhara:
- Clerk — authentication and account management (privacy policy)
- Stripe — payment processing (privacy policy)
- Supabase — database hosting (privacy policy)
- Cloudinary — image storage and delivery (privacy policy)
- Resend — transactional emails (privacy policy)
- Mapbox — maps and location services (privacy policy)
5. Data Sharing
We do not sell your personal data. We share data only with the third-party services listed above, as needed to operate the platform, and with legal authorities if required by law.
When a Seeker books a session, their name and contact information is shared with the Practitioner to facilitate the booking.
6. Data Retention
We keep your data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us. Payment records may be retained for up to 7 years for legal and tax purposes.
7. Your Rights
Depending on your location, you may have rights including: access to your data, correction of inaccurate data, deletion of your data, and the right to object to certain processing. To exercise any of these rights, contact us at hello@nuhara.com.
8. Cookies
Nuhara uses essential cookies for authentication (via Clerk) and session management. We do not use advertising or tracking cookies.
9. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes by email or by a notice on the site.
10. Contact
Questions or concerns about your privacy? Email us at hello@nuhara.com.